If you purchased Cinemagraph Pro for Mac (Version 1) through a MacHeist bundle, a coupon code was issued at the time of purchase to redeem a license. The license needed to be redeemed using the coupon code provided prior to its expiration in September 2014 to obtain a license. If the instructions were not followed to redeem the license prior to that date, the license cannot be recovered as Cinemagraph Pro for Mac (Version 1) is no longer available for purchase or redemption.
If you completed the instructions and used your coupon code to redeem a license prior to September 2014, the license file would have been sent to the email address entered while redeeming the license.
If you have your license file, read Activating a Cinemagraph Pro for Mac (Version 1) License to learn how to activate the license. If you cannot locate your license file, contact us with with following information:
- Full name
- Email address(es)
- FastSpring order number or coupon code