If you're being redirected to https://flixel.com/logout/ while browsing our website, it's likely that your session has expired. Clearing your browser cache and cookies and signing in again should resolve the problem. 

Follow these steps to clear your browser cache and cookies on Safari:

  1. Open Safari
  2. Click on the Safari menu at the upper left corner of your screen
  3. Click Preferences
  4. Click on the Privacy tab
  5. Click Manage Website Data...
  6. Search for flixel.com 
  7. Select Remove All
  8. Select Done

Follow these steps to clear your browser cache and cookies on Chrome:

  1. Open Chrome
  2. Click on the Chrome menu at the upper left corner of your screen
  3. Select Preferences
  4. Click Advanced at the bottom of the page
  5. Select Clear Browsing Data under Privacy and Security 
  6. Check Cached images and files and Cookies and other site data
  7. Choose to clear items from the beginning of time
  8. Select Clear Browsing Data

When you've completed these steps, sign into your account again. If you've completed the steps above and continue to experience the problem, please contact us at support@flixel.com and we'll help you out!

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