Advice and answers from the Flixel Team

Cinemagraph Pro for macOS can be purchased on flixel.com or the Mac App Store. Each purchasing method has a different activation process.

Note: License codes are only issued for Cinemagraph Pro 2 for macOS licenses purchased from the Flixel Store. If you're subscribed to Flixel Cloud Web+Apps, click here to learn how to get started.


Flixel Store

If you purchased Cinemagraph Pro for macOS after October 27, 2016, your license code would have been sent to the email address you used to complete the purchase. To activate a license purchased on the Flixel Store, the app must be downloaded from our website as opposed to the Mac App Store. Click here to download the correct version. 

When you launch the app for the first time you’ll see the Account & License window. Click Enter License Code and enter your email address and license code. Click Activate License to license the software. If you close the window, you can go to Cinemagraph Pro > Account & License to activate your license.

* License codes were not issued for older versions of Cinemagraph Pro for macOS. If you purchased a version 1 license and have not upgraded to version 2, read How to Activate your Cinemagraph Pro for Mac (Version 1) License


Mac App Store

Your Cinemagraph Pro for macOS license is connected to the Apple ID that purchased it. As long as you're logged in with the Apple ID that purchased it, you should have the licensed version. If you're unable to remove the watermark from your licensed version of the app, click here to troubleshoot.

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