Frequently Asked Questions

A regularly updated list of the most commonly asked questions

10 articles in this collection
Written by Vikki Dziuma and Nick York

I just signed up for a Flixel Account. Now what?

Learn how to sign in to your Flixel account on the apps and get started on your cinemagraph journey
Written by Vikki Dziuma
Updated over a week ago

What's the difference between buying a license and subscribing to the Flixel Plan?

Find out whether a license or subscription is better suited for your needs
Written by Vikki Dziuma
Updated over a week ago

What is the file format of a Flixel cinemagraph?

Find out which formats you can save your cinemagraphs in
Written by Vikki Dziuma
Updated over a week ago

How can I become a Flixel Affiliate?

Learn how to become an affiliate and earn commission
Written by Vikki Dziuma
Updated over a week ago

Can I purchase cinemagraphs in your gallery?

Learn how you can buy or license cinemagraphs created with Cinemagraph Pro
Written by Nick York
Updated over a week ago

Where can I find my purchase receipt?

Learn how to retrieve your invoice from purchases made on the online Flixel Store and App Store.
Written by Nick York
Updated over a week ago

Which languages are supported in-app?

Find out which languages are supported and how to change your language preferences
Written by Vikki Dziuma
Updated over a week ago

How can my cinemagraphs be featured in the Flixel Gallery or social networks?

Find out how to be considered for gallery and social features
Written by Vikki Dziuma
Updated over a week ago

How much should I charge clients for cinemagraphs?

Questions and considerations for quoting cinemagraph services
Written by Vikki Dziuma
Updated over a week ago

How do I unsubscribe or update my Flixel email preferences?

Learn how to control which emails you receive from Flixel
Written by Vikki Dziuma
Updated over a week ago